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About Marsap Services Pvt. Ltd.
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Marsap Services Pvt. Ltd.
29, Ujagar Industrial Estate, W.T.P. Road, Deonar,
Mumbai 400 088.
INDIA
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Established in 1974 |
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Offices in Bangalore, Delhi, Kolkata and
Mumbai |
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Focus on pre-clinical research – offering
an entire range of equipment with the best brand names
in the business |
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Highest level of technical support – both
pre-sales and post-sales in this field |
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Large user base – extremely satisfied
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Offices |
| New Delhi |
Kolkata |
Bangalore |
Shriram House, 5398/70, Arya samaj Rd,
Karol Bagh, New Delhi 110 005.
Tel 91 11 2582 2077.
Fax 91 11 2582 4828
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205/1A, Prince Anwar Shah Rd,
Kolkata 700 033
Tel 91 33 2422 0229.
Telefax 91 33 2422 0228. |
203, Oxford House,
15, Rustam Bagh, Main Rd,
Bangalore 560 017
Tel 91 80 2527 5822.
Fax 91 80 2527 5821 |
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Our Customer Support Policy
We will work continuously to serve our customers in a more
timely and efficient manner. Our efforts will be directed
in all areas and aspects related to the customer.
Products
We will sell only the best available products in the market.
Our effort will be to offer customers, products with the latest
technology to help them meet their requirements. We will keep
our customers updated on all product developments from time
to time
Pre-Sales
We will provide customers with all requested information within
the fastest possible time and with highest levels of accuracy.
We will offer complete and correct configurations to ensure
that customer has complete systems ready to be used from the
day they are installed.
Order Processing
We will keep the customer updated at all times on the status
of his order. All necessary documentation will be provided
from time to time. We will make all efforts to convey changes
in order or related documents at the earliest possible. We
will work with our principals to ensure timely and accurate
delivery of the goods.
Service
We will reduce customer downtime and lead time to commissioning.
Pre-installation requisites will be provided well in advance
to customer to ensure that there is no delay for want of these.
We will diagnose all problems correctly at the first visit
itself. Every effort will be made to effect early delivery
of warranty parts with all assistance from our principals.
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